Knowledge Hub V2 Update
Greetings Dluxchat Community,
I am delighted to unveil our most significant update yet - a complete overhaul of the Dluxchat experience.
We've implemented some thrilling changes that will revolutionize your interactions with and utilization of our platform. Let's delve into the details!
A New Era: Agents
The traditional Knowledge Hub + Chatbot setup has been revamped. Now, every Agent is equipped with its own Knowledge Hub, seamlessly linkable to a Chatbot widget.
This updated integration promises a smoother and more intuitive user experience, enhancing the natural flow and usability of Dluxchat.
What’s New? Prepare to Be Wowed!
Prepare for an extensive yet thrilling array of enhancements:
-Agent Creation and Training: Introduce your new virtual team members. Customize their personalities, enrich them with knowledge, and seamlessly integrate them with Chatbot widgets.
-Real-Time Sync: Bid farewell to manual updates! Google Sheets, Google Docs, and Websites now synchronize automatically with your Agent's Knowledge Hub in real-time.
-Expanded Knowledge Hub Imports: Import Google Sheets, Videos, CSV files, and any DOC/DOCX files with ease.
-Revamped Vision Feature: Visions are now called Pictures, and all glitches have been resolved. Say goodbye to broken images!
-Video Integration: Incorporate videos into your training data alongside pictures and links for a more interactive experience.
-Diverse AI Model Selection: Access a variety of options including OpenRouter, Azure, and over 15 AI models for enhanced flexibility.
-Comprehensive API Documentation: Find detailed instructions for seamless integration in our API Docs.
-Faster Data Imports: Say goodbye to lengthy imports with the removal of our AI summarizer!
-Background Imports: Import large websites without waiting—simply close the browser, and the import will continue in the background.
-Extended PDF Support: Easily import larger PDFs up to 150MB in size.
-Cost-Effective AI Solutions: Experience a 70% reduction in AI-related expenses due to internal optimization and embeddings.
-Tabular Data Support: Utilize tabular data, such as large sheets, to create real-time inventory agents for your online store.
-Customizable Messaging Styles: Tailor agent responses to your preferred tone, from detailed to concise.
-Apology Removal Option: Choose to eliminate excessive apologies from agent responses.
-Enhanced Conversation Flow: Agents engage users with multiple messages for a more dynamic chat experience.
-Agent Rate Management: Control the verbosity of your Agents with daily token limits, ensuring a balanced user experience.
-GPT-4 Turbo Integration: Dluxchat Agents now default to the powerful GPT-4 Turbo model.
-Personalized Agent Personalities: Define your Agent's behavior without limitations, allowing for fully customizable personalities.
Say Goodbye To...
-Emergencies: This feature is currently paused, but we may reintroduce it as a behavior option in the future.
-Embedded Contact Forms: Rest assured, we intend to revisit this with an emphasis on conversational forms.
For Existing Customers...
Your data has been securely migrated to the new system without any issues. Nevertheless, I suggest reviewing your existing data summaries. Given the enhancements to the system, a fresh import could significantly improve the accuracy and depth of your Agent's responses.
The Reason Behind the Update
Our goal was to establish more coherent connections among our core components - Knowledge Hub, Agent, and Chatbot widget - laying the groundwork for future feature expansion.
What's on the Horizon?
We're focused on designing the most visually stunning and user-friendly chat widget imaginable. This sets the stage for our next groundbreaking feature: conversational forms.
Stay tuned, and thank you for joining us on this journey. Onward and upward!
Cheers, Rui Founder of Dluxchat
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