Dluxchat
  • Getting Started
    • Introduction to Dluxchat
    • Creating an Agent
    • Assigning an Identity to Your Agent
    • Educating your Agent through the Knowledge Hub
    • Embedding your Agent to a Website
  • Training Concepts
    • What is the Knowledge Hub
    • What is Real-time training
    • What is One-time training
    • What is Interactive training
    • What is Discover
  • Training How-to
    • Train your Agent with Websites
    • Train your Agent with a Knowledge Base
    • Train your Agent with Google Sheets
    • Train your Agent with Google Docs
    • Train your Agent with PDFs
    • Train your Agent with Youtube Videos
  • Agent
    • Giving an Identity
    • Setting Language Preferences
    • Setting up your AI API Keys
    • Setting Rate Limits
    • Human Takeover
    • Quality Control Systems
    • Finding your Agent ID
    • Collecting Data
  • Chatbot (Web Widget)
    • Chatbot Manager
    • Connecting an Agent
    • Greeting Editor
    • Using Instant Embed
    • GDPR Settings
  • Quality Audit
    • Tabular Quality Audit
    • Sitemap Quality Audit
  • Other
    • Knowledge Hub V2 Update
    • Widget V2 Update
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  • No Limit
  • Daily Token Limit
  1. Agent

Setting Rate Limits

Hello!

PreviousSetting up your AI API KeysNextHuman Takeover

Last updated 1 year ago

I see you're interested in setting rate limits for your Dluxchat agent. Let's dive into it! 😊

In Dluxchat, you can set rate limits for each of your agents. This feature allows you to control the daily communication quota for your agent, keeping your costs in check!

Curious to learn how to set it up? It's a breeze! Simply follow these steps: Navigate to the Rate Limits settings by clicking on this link:

Upon arrival, you'll notice there are two modes available for selection:

No Limit

In this mode, your agent is quite chatty and always ready to interact! They'll engage with every visitor they encounter, which is especially beneficial for highly active websites!

Daily Token Limit

Here, you determine the chat limit for an agent. You specify the maximum number of tokens (think of tokens as a 'word budget') that the agent can utilize in a day.

💡Tip: There's also a useful "Fallback Message" feature. This message is sent by your agent if they exhaust their tokens for the day.

For example, "Sorry, I've reached my chat limit for today 😞. But don't worry, I'll be back tomorrow, refreshed and ready to chat!"

Hope this clarifies things for you!

Keep in mind, whether your question is small or large, feel free to ask anything!

Rate Limits